Legal information

Each Best Western hotel is individually operated by an independent owner.
Chain website: www.bestwestern.fr
Best Western loyalty programme: www.bestwestern.fr/best_western_rewards/

The following information is provided pursuant to Article 6 of the French Law no. 2004-575 of 21 June 2004 on Confidence in the Digital Economy (www.legifrance.gouv.fr).
The https://www.bwarcachonleport.com website is edited by : Noémie Pillet
Company name :
Registered office: 14-16 avenue de la république | 33120 Arcachon | France
Website URL: https://www.bwarcachonleport.com
Director of publication: Noémie Pillet
Tel : 05 24 04 60 30

GRAND ATLANTIC ARCACHON, a simplified joint stock company with share capital of €10,000.00, whose registered office is located Rue des Dubrocs 14-16 Avenue de la République, 33120 ARCACHON, registered in the Bordeaux Trade and Companies Register under number 879 797 363 represented by CH4 INVEST (924 944 937 Paris) acting and having the necessary powers as Chairman.

Site design: WHA Agence France / GF Travel Consulting

Site hosting: wix.com, Ireland
WHA AGENCE FRANCE, a simplified joint stock company with share capital of €1,000.00, having its registered office at 63 AV DE JOINVILLE, 94130 NOGENT-SUR-MARNE, registered with the Creteil Trade and Companies Register under number 921 650 917 represented by M Guillaume FILLY acting and having the necessary powers as Chairman.

Information technology and civil liberties
In accordance with the French Data Protection Act of 6 January 1978, amended in 2004, you have the right to access and rectify any information concerning you. To exercise this right, please contact Best Western Arcachon le Port - 14-16 Avenue de la répubique | 33120 Arcachon | France. reservations@bwarcachonleport.com

Personal information

The information collected on this site is recorded in a computerised file accessible by GF Travel Consulting and the hotel manager for the management of the establishment's customer contacts. It is kept for the life of the site and is intended for the hotel manager. In accordance with the French Data Protection Act, you may exercise your right of access to data concerning you and have it corrected by contacting : Best Western Arcachon le Port - 14-16 Avenue de la répubique | 33120 Arcachon | France. reservations@bwarcachonleport.com

For Accommodation Services (reservation of rooms within an establishment or other types of accommodation), the Customer is reminded that he/she does not have the right of withdrawal provided for in article L. 221-18 of the Consumer Code, in accordance with article L. 221-28 paragraph 12 of the Consumer Code, which excludes this right for contracts relating to the provision of accommodation services which must be provided on a specific date or during a specific period.

Disputes

If you have made a reservation on our website, and you encounter a problem following this reservation or during your stay, you have the possibility of making a complaint to :
the hotel where you stayed.

By post to Best Western Arcachon le Port - 14-16 Avenue de la répubique | 33120 Arcachon | France.
By email to reservations@bwarcachonleport.com
or by telephone on 05 24 04 60 30
Monday to Thursday, from 9am to 6.30pm and Friday from 9am to 5.30pm.

Our customer service will contact you within 4 days to provide you with a response.

If you do not receive a satisfactory response to your complaint within a maximum of 60 days from the date of written notification, you may, if you wish, apply by post to the Médiateur du Commerce Coopératif et Associé - FCA (a body approved by the European Commission) - 77, rue de Lourmel - 75015 Paris, for a conventional mediation procedure, or via the website www.mcca-mediation.fr, where you will find the Charter of the Médiation du Commerce Coopératif et Associé and the complaint form accessible via the following link http://www.mcca-mediation.fr/recours-au-mediateur-de-la-consommation.

We would also like to inform you of the existence of a European platform for Online Dispute Resolution (‘ODR’) to which you may also have recourse. The Internet User may access this platform via the following link: http://ec.europa.eu/consumers/odr/.

These Terms of Use are governed by French law.